Card tap not working? Try this, in order.
- Sign in here first. Taps do nothing while this screen is open.
- Wait for "Ready. Tap your card." on the kiosk, then tap once and hold the card still.
- Kiosk says "Phone not approved"? Ask a master for a code and press Approve this phone below.
- Still nothing? Tell the office which phone and which card. They can see why.
Signing in again fixes taps when the phone was signed out or the sign-in ran out. It does not fix "Phone not approved" (that needs the code) or a card that is paused, replaced or blank.